Simple Empathy Map Template

An empathy map helps describe a user's experience, needs and pain points.

An Empathy Map helps describe a user's experience, needs and pain points. In this example, our user needs to build an empathy map!

Oh no, I’ve never made one before...

Ok, I can do that!

I think I’ve seen a template online somewhere

Thinks

Says

Does

Searches online for a template

Feels

Worried about getting it right

Unsure about which tool to use

Copies an existing example and modifies it