At Whimsical, we know that great customer support is about more than just responding to messages—it’s about taking action. That’s why we built an integration with Front, the customer service platform we use every day.

Whimsical’s Front integration streamlines your workflow by connecting customer conversations to actionable tasks. Quickly search, link, or create tasks directly from Front without switching apps.

And when a task is completed in Whimsical, the conversation reopens automatically in Front—so you can keep your customers in the loop with ease.

⁠Clear, thoughtful communication is at the heart of calm collaboration. But until now, one place you couldn’t leave a comment in Whimsical was inside a task description.

That changes today. With inline comments, you can now add feedback, ask questions, and collaborate right where the work is happening. You can comment directly on text, images, and files—just like in docs and boards.

Inline comments are visible to everyone with access to the task but only notify the task creator and followers.

Whimsical desktop app users can now choose whether to show or hide the unread notification badge on the app icon.

To update your settings, visit https://whimsical.com/account, scroll to the Desktop section, and toggle the app icon badge on or off.

This feature is available exclusively in the Whimsical desktop app. If you haven’t downloaded it yet, get it here: https://whimsical.com/download

You can now update the status of one or multiple task cards in boards directly from the contextbar. This improvement saves time and makes it easier to keep your boards organized.

Create private filtered views of tasks in Kanban boards or lists.

• Filter tasks by tags, status, assignee, and more
• Create as many custom views as you need
• Stay organized without cluttering the project for your team

No more sorting through tasks that aren’t relevant to you—just a clean, focused view of what matters most.

Want to share a private view with the rest of your team? Publish it to make it visible to other workspace members.

Check out this demo to see private task views in action.

For the past 12 months, we’ve been quietly building the future of Whimsical. Today, we’re launching two powerful new tools to help teams reclaim the time lost switching between apps and unlock a calmer, more focused way to work together.

Projects

Thousands of teams use Whimsical Boards and Docs to share ideas, plans, and documentation. Until now, managing the work to bring those ideas to life required a separate project management tool.

Whimsical Projects changes that. It’s the only project management tool that seamlessly integrates tasks, documentation, and communication into every project.

• Centralize plans, decisions, and communication
• Show user flows, wireframes, and more in tasks and projects
• Stay focused with a clean, distraction-free interface
• Communicate updates effortlessly with Posts (more on this below)

Posts

Successful projects require clear communication with teammates and stakeholders. Chat apps make it easy to lose track of important updates and decisions in a constant stream of messages.

Whimsical Posts give your team a dedicated place to share project updates, team check-ins, and more.

• Calm and deliberate sharing
• Embed or link any Whimsical content
• A dedicated place for important updates or decisions
• Automatically share posts to Slack to increase visibility

Now, you can ideate in Boards, plan in Docs, manage tasks in Projects, and share updates in Posts—without switching apps.

Check out this video tour with Steve, one of our co-founders, to walk you through Projects and Posts:

We’ve also created Projects starter guide and Posts starter guide to help you master the essentials of these new tools.